Which term refers to the direction and control of resources and personnel?

The term that best describes the direction and control of resources and personnel is management. Management encompasses a wide range of activities aimed at coordinating and optimizing the efforts of individuals and teams to achieve specific organizational goals. This includes planning, organizing, leading, and controlling resources effectively. In the context of emergency services, management involves ensuring that personnel are deployed appropriately, resources are allocated efficiently, and operations run smoothly.

While leadership and supervision are important components within management, they focus on specific aspects of directing personnel. Leadership involves inspiring and motivating individuals and teams towards achieving common goals, whereas supervision is about directly overseeing the work of others to ensure compliance with procedures and performance standards. Evaluation pertains to assessing performance and outcomes, which is a separate function that often follows management activities. Thus, management as a comprehensive term encompasses the overall direction and control of resources and personnel, making it the correct choice in this context.