What is the initial step in creating a successful pre-incident survey?

The initial step in creating a successful pre-incident survey focuses on building a relationship with the business owner. Establishing trust and open communication with the owner or key stakeholders of the business is vital. This relationship sets the foundation for a successful survey, as it encourages collaboration and provides insights into the unique challenges and operational practices of the business.

When a rapport is formed, the business owner is more likely to share critical information about their concerns, specific hazards, and operational needs that may not be readily apparent through other means. This collaboration can also enhance the accuracy of the data collected and build confidence in any subsequent actions that might be necessary.

Once a solid relationship is established, other steps such as conducting a risk assessment, reviewing previous incident reports, and mapping the building layout become more effective, as the business owner is more invested in the process and willing to provide necessary access and information to enable a thorough and comprehensive survey.