What is the function of 'controlling' in management?

The function of 'controlling' in management is fundamentally about ensuring that organizational objectives are achieved. This involves measuring performance, comparing it with the predetermined goals, and making adjustments as necessary to stay on track. The controlling process helps identify deviations from goals and allows managers to take corrective actions, ensuring that the organization's aims are met effectively and efficiently.

In the context of a fire and emergency services setting, controlling can involve monitoring response times, evaluating the effectiveness of training programs, and ensuring compliance with safety regulations. This function is critical to maintaining operational effectiveness and achieving the overall mission of the service.

The other functions listed, such as implementing new policies or setting initial project goals, relate to different aspects of management. While coordinating organizational activities is an essential management function, it does not directly address the assurance of achieving objectives, which is the primary focus of controlling.