What is the first step in a progressive discipline process?

The first step in a progressive discipline process is typically focused on training and/or education. This step is crucial as it aims to address any performance issues or behavioral concerns before escalating to more severe disciplinary actions. When employees are provided with training or educational resources, they have the opportunity to understand expectations better, learn the necessary skills to improve their performance, and rectify any existing issues.

This initial approach emphasizes support and development rather than punishment, creating an environment where employees feel encouraged to improve rather than fearful of repercussions. It sets the tone for a constructive process that values the employees' growth and adherence to standards.

While corrective action, suspension, and performance appraisals are important elements of the discipline process, they come later in the sequence once initial efforts at support and correction have been made. Training and education lay the foundation for a successful corrective approach, making it critical as the first step.